Mike Era

IT Management / Visionary

My Resume

Professional Summary: Software Quality Engineer with 19 years of IT experience. Skilled in analysis, design, coding and debugging of computer programs. Proven ability to recognize, develop, and implement opportunities for process improvements and efficiencies that lower processing costs and run times. Familiar with communication networks, and infrastructure, Building QA Processes from ground up, Developing team members.

Software Tools: IBM RPT, HP LoadRunner, HP Mobile Center, HPQC, HPUFT, HPALM, SeeTest Eclipse, Hammer CallMaster, Test Explorer, JIRA, TFS Visual Studio, Microsoft Office Suite, Visio, Movie Maker, TSO, ROSCOE, CA-7, INFOMAN, CICS, Microfocus, WINSQL, WINZIP, TVNT, Blue Zone, Putty Tunnel, Sharepoint.

Programming Languages: COBOL, COBOL II, and JCL. Familiar with Visual Basic, C, Delphi, Unix, Flash, Java script, python, HTML, XML, DYL280, SYNCSORT, EASYTRIEVE, IDCAMS, IEBGENER, UDACS, FTP.


September 2016 - Present Experis/Manpower Group/First Data Omaha, NE

Performance Engineer

Build test plan, test cases.

Create and Execute Performance test scripts, schedules.

Supply appropriate support, and analysis of performance tests.

2014-September 2016 Kiewit Omaha, NE

Lead Performance Engineer

Built Performance Testing Practice

Implement software and strategies for performance testing.

Lead On-Site and Off-shore resources testing team.

Assign and prioritize workload.

Work with project teams to see projects through.

Supervisor of Performance test team.

Build Mobile Testing Practice.

Contract Negotiation for Software Licensing.

Responsible Vendor Management.

Member of the Summit committee, and multiple Strategic Initiative groups.

2012-August 2014 TDAmeritrade Omaha, NE

Software Quality Assurance Engineer - Test Lead supporting BOS System.

Lead offshore resources in processes.

Provide Hours for QA, report on all issues, defects and logs during test.

Create Testing plans, Test Cases, and Test summaries.

Provide onsite support during implementations.

Assign workload to members of my testing staff.

2007-2012 West Inc. Omaha, NE

Software Quality Assurance Analyst - Team lead on Functional and Infrastructure teams

Review client L.O.E’s and requirements to help determine logical flow paths.

Responsible for determining what functionality of a system QA is willing to test.

Report on all issues, defects and logs during entire pre-production environment.

Create Test Cases and Test summaries.

Provide onsite support during implementations.

Assign workload to members of my testing staff.

Team Lead for Documentation Update Group which is responsible for all SDLC documentation.

1999-2007 CSG Systems Inc. Omaha, NE

Systems Development Engineer II

Consulted with customers to determine requirements for product enhancements.

Coded programs to meet user specifications and created the data to fully verify accuracy of program processing.

Supported nightly batch cycle, relentlessly researching problems to determine the cause of and solution to any issues that occurred.

Developed process efficiencies resulting in lowered run times and CPU usage

Development programmer on Batch Cycle Support team

Receive, code, test, and implement projects into production environment.

Assisted and highly involved in testing and splitting data to create new cycle.

On call Rotation to support Daily Cycle.

Assistant manager while working days.

Involved in Business Resumption.

Debug, fix, and implement code for production issues.

1998-1999 Distribution Management Systems Inc. Omaha, NE

Associate Programmer - Software Engineer

Coded, tested and implemented changes to revised edition software.

COBOL, UNIX, MS Office, Windows NT.

Responsible for quality inspections.

1998-1998 West Corporation. Omaha, NE

Intern Associate programmer

Coded, tested and implemented changes for IVR applications.

COBOL, UNIX, MS Office, Windows NT.

1997-1998 Providence Management Inc. Omaha, NE

Maintenance Supervisor

Responsible for employee daily activities.

Responsible for all Maintenance requests and on call for over 2500 apartments.

1997-2013 ERA HVAC – President. Omaha, NE

Heating and Air technician/installer

Install and service HVAC systems.

Marketing and sales..

Provided estimates, bids, purchase units/parts.

1991-1997 Unites States Marine Corps

Non Commissioned Officer In Charge/Assistant Non Commissioned Officer In Charge

Quality Assurance Representative, Collateral Duty Inspector

Honorable discharge from United States Marine Corps

Recipient of the Naval Achievement Medal

Good Conduct Award, Naval Unit Accommodation, Marine Unit Accommodation.

Non-Commissioned Officer in charge of training, hazardous materials.

Trained fellow Marines in all aspects of formal and informal materials.

Rewrote technical publications.

Managed and supervised work center of up to 20 personnel at a time.

Maintained and implemented safety and security programs. In charge of ordering, shipping, and receiving of all parts, supplies, and necessary equipment.

Information systems include NALCOMIS, TACL, and database administration.

Avionics Technician - basic electrician, electronics specialist, fixed wing/rotary electrician, generator mechanic, Collateral Duty Inspector for both organizational and intermediate levels.

Mobile Facilities – HVAC specialist, Generator mechanic, Collateral Duty Inspector, Quality Assurance Representative, Responsible for all power supplements for entire 3rd Marine Air Wing, and Marine Aviation Logistics Squadron.


AIM – IT Leadership Academy Graduate 2016

Karrass Negotiation training

Emergenetics - TriModal - Conceptual 36%, Social 32%,  Analytical 28%, Structural 5%.

Strength Finders - Top 5 Self Assurance, Activator, Futuristic, Adaptability , Contentedness.

Emotional Intelligence - Self Awareness, Self Management, Social Awareness, Relationship Management.

Briggs Myers - ENFP
Bellevue University: B.S. – MIS

Creighton University: Mainframe Computer Programmer Certification

Metropolitan Community College: BusMngt/HRMngt/Marketing/GS

Navy Marine Corps Education: EPA Certification

University California Irvine: AutoCAD

Navy Marine Corps Education: Quality Assurance Certification

University of Maryland: Oceanography

NAS MEMPHIS: BE/AVI FW/AVI R/Gen Electronics Certifications

PADI Certified: Rescue Diver