Michael Era
Professional Summary: Software Quality Engineer with 19 years of IT experience. Skilled in analysis, design, coding and debugging of computer programs. Proven ability to recognize, develop, and implement opportunities for process improvements and efficiencies that lower processing costs and run times. Familiar with communication networks, and infrastructure, Building QA Processes from ground up, Developing team members.
Software Tools: IBM RPT, HP LoadRunner, HP Mobile Center, HPQC, HPUFT, HPALM, SeeTest Eclipse, Hammer CallMaster, Test Explorer, JIRA, TFS Visual Studio, Microsoft Office Suite, Visio, Movie Maker, TSO, ROSCOE, CA-7, INFOMAN, CICS, Microfocus, WINSQL, WINZIP, TVNT, Blue Zone, Putty Tunnel, Sharepoint.
Programming Languages: COBOL, COBOL II, and JCL. Familiar with Visual Basic, C, Delphi, Unix, Flash, Java script, python, HTML, XML, DYL280, SYNCSORT, EASYTRIEVE, IDCAMS, IEBGENER, UDACS, FTP.
Experience
September 2016 - Present Experis/Manpower Group/First Data Omaha, NE
Performance Engineer
Build test plan, test cases.
Create and Execute Performance test scripts, schedules.
Supply appropriate support, and analysis of performance tests.
2014-September 2016 Kiewit Omaha, NE
Lead Performance Engineer
Built Performance Testing Practice
Implement software and strategies for performance testing.
Lead On-Site and Off-shore resources testing team.
Assign and prioritize workload.
Work with project teams to see projects through.
Supervisor of Performance test team.
Build Mobile Testing Practice.
Contract Negotiation for Software Licensing.
Responsible Vendor Management.
Member of the Summit committee, and multiple Strategic Initiative groups.
2012-August 2014 TDAmeritrade Omaha, NE
Software Quality Assurance Engineer - Test Lead supporting BOS System.
Lead offshore resources in processes.
Provide Hours for QA, report on all issues, defects and logs during test.
Create Testing plans, Test Cases, and Test summaries.
Provide onsite support during implementations.
Assign workload to members of my testing staff.
2007-2012 West Inc. Omaha, NE
Software Quality Assurance Analyst - Team lead on Functional and Infrastructure teams
Review client L.O.E’s and requirements to help determine logical flow paths.
Responsible for determining what functionality of a system QA is willing to test.
Report on all issues, defects and logs during entire pre-production environment.
Create Test Cases and Test summaries.
Provide onsite support during implementations.
Assign workload to members of my testing staff.
Team Lead for Documentation Update Group which is responsible for all SDLC documentation.
1999-2007 CSG Systems Inc. Omaha, NE
Systems Development Engineer II
Consulted with customers to determine requirements for product enhancements.
Coded programs to meet user specifications and created the data to fully verify accuracy of program processing.
Supported nightly batch cycle, relentlessly researching problems to determine the cause of and solution to any issues that occurred.
Developed process efficiencies resulting in lowered run times and CPU usage
Development programmer on Batch Cycle Support team
Receive, code, test, and implement projects into production environment.
Assisted and highly involved in testing and splitting data to create new cycle.
On call Rotation to support Daily Cycle.
Assistant manager while working days.
Involved in Business Resumption.
Debug, fix, and implement code for production issues.
1998-1999 Distribution Management Systems Inc. Omaha, NE
Associate Programmer - Software Engineer
Coded, tested and implemented changes to revised edition software.
COBOL, UNIX, MS Office, Windows NT.
Responsible for quality inspections.
1998-1998 West Corporation. Omaha, NE
Intern Associate programmer
Coded, tested and implemented changes for IVR applications.
COBOL, UNIX, MS Office, Windows NT.
1997-1998 Providence Management Inc. Omaha, NE
Maintenance Supervisor
Responsible for employee daily activities.
Responsible for all Maintenance requests and on call for over 2500 apartments.
1997-2013 ERA HVAC – President. Omaha, NE
Heating and Air technician/installer
Install and service HVAC systems.
Marketing and sales..
Provided estimates, bids, purchase units/parts.
1991-1997 Unites States Marine Corps
Non Commissioned Officer In Charge/Assistant Non Commissioned Officer In Charge
Quality Assurance Representative, Collateral Duty Inspector
Honorable discharge from United States Marine Corps
Recipient of the Naval Achievement Medal
Good Conduct Award, Naval Unit Accommodation, Marine Unit Accommodation.
Non-Commissioned Officer in charge of training, hazardous materials.
Trained fellow Marines in all aspects of formal and informal materials.
Rewrote technical publications.
Managed and supervised work center of up to 20 personnel at a time.
Maintained and implemented safety and security programs. In charge of ordering, shipping, and receiving of all parts, supplies, and necessary equipment.
Information systems include NALCOMIS, TACL, and database administration.
Avionics Technician - basic electrician, electronics specialist, fixed wing/rotary electrician, generator mechanic, Collateral Duty Inspector for both organizational and intermediate levels.
Mobile Facilities – HVAC specialist, Generator mechanic, Collateral Duty Inspector, Quality Assurance Representative, Responsible for all power supplements for entire 3rd Marine Air Wing, and Marine Aviation Logistics Squadron.
Education/Assessment
AIM – IT Leadership Academy Graduate 2016
Karrass Negotiation training
Emergenetics - TriModal - Conceptual 36%, Social 32%, Analytical 28%, Structural 5%.
Strength Finders - Top 5 Self Assurance, Activator, Futuristic, Adaptability , Contentedness.
Emotional Intelligence - Self Awareness, Self Management, Social Awareness, Relationship Management.
Briggs Myers - ENFP
Bellevue University: B.S. – MIS
Creighton University: Mainframe Computer Programmer Certification
Metropolitan Community College: BusMngt/HRMngt/Marketing/GS
Navy Marine Corps Education: EPA Certification
University California Irvine: AutoCAD
Navy Marine Corps Education: Quality Assurance Certification
University of Maryland: Oceanography
NAS MEMPHIS: BE/AVI FW/AVI R/Gen Electronics Certifications
PADI Certified: Rescue Diver